Order/Payment

Is it possible to add or change products after completing the order?

We're sorry, but you can't make additional changes after your order is confirmed.せん。
I have canceled once and placed an order again. If you wish to cancel, please specify your order number.の上、Inquiry formPlease contact us。

※Cancellation after shipping cannot be accepted。

Can I change the orderer information and delivery address information after completing the order?

Orders before shipping can be changed within the morning of the day or the next day when the order is completed.内に、Inquiry formPlease contact us。

I placed an order, but I haven't received an email. I'm worried if I can order.

We will automatically send you a confirmation email when your order is completed.。
Please check your junk e-mail or cancel the domain designation of info@global-wholesale.jp. If you wish to resend the e-mail, please check it.合は、Inquiry formPlease contact us。

Cancellation/Return/Exchange

Is it possible to cancel after completing the order?

Orders before shipping can be canceledす。
If you wish to cancel, please specify your order number、Inquiry formPlease contact us。

The item I received was defective.

We apologize for the inconvenience.。
After describing the condition of the product or the photo、Inquiry formPlease contact us。

I haven't received the item.

The item may have been returned due to a long absence or unknown address. Redelivery will be possible, so please call or enter your order number.載の上、Inquiry formPlease contact us。

※Please note that all orders that have not been contacted for more than one month after the product has been returned will be cancelled.たします。